Return Policy
Return Period
You may return eligible items within 30 days of delivery for a full refund or exchange. The return period begins on the date of delivery.
Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition that you received it
- Be in the original packaging
- Include all accessories, manuals, and documentation
- Have proof of purchase
Non-Returnable Items
Certain items are not eligible for return, including:
- Items that have been used or damaged
- Items returned without original packaging
- Custom or personalized items
- Items purchased more than 30 days ago
Return Process
To initiate a return:
- Contact us through our contact page to request a return authorization
- Provide your order number and reason for return
- Once approved, you will receive return instructions
- Package the item securely in its original packaging
- Ship the item to the address provided
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment within 10 business days.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect. If you receive a defective or incorrect item, we will cover the return shipping costs.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us through our contact page.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us.
Contact Us
If you have questions about returns or need assistance, please contact us through our contact page.